Privacy policy

This page contains the privacy policy of the Finstack website. The use of the Finstack software platform is subject to a commercial contract.

Contact details:
Finstack
Nieuwezijds Voorbugwal 256B
1012 RS Amsterdam

Sebastiaan Hoekstra is Finstack's Data Protection Officer. He can be reached at privacy[at]finstack.io.
Finstack, located at Nieuwezijds Voorbugwal 256B, 1012 RS Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process
‍Finstack processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

  • Email address
  • IP address
  • Information about your activities on our website

Special and/or sensitive personal data that we process
‍Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at privacy[at]finstack.io and we will delete this information.

For what purpose and on what basis we process personal data
‍Finstack processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising
  • To be able to email you if this is necessary to be able to carry out our services

Automated decision making
‍Finstack does not make decisions about matters that can have (significant) consequences for people on the basis of automated processing. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Finstack).

How long we keep personal data
‍Finstack does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 2 years.

Sharing personal data with third parties
‍Finstack only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Please see the full Cookie declaration here.

View, modify or delete data
‍You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Finstack and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to privacy[at]finstack.io.

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Finstack would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

‍How we protect personal data
‍Finstack takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please get in touch with our customer service or via privacy[at]finstack.io

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